Monitor and Strengthen Programs and Services – 5th of 10 Responsibilities of Nonprofit Boards

What an organization does for its members, constituents, or clients helps determine its significance.

Accordingly, it’s important that a nonprofit board monitor the organization’s programs and services for impact.

Effectiveness could be determined by number of clients served, or number of attendees at an event.

The board must ensure that programs and services align with the organization’s mission, and should study the cost-benefit ratio of major undertakings.

Every board member should know which activities are essential, which are weak, which produce revenue, and which are critical to serving the organization’s constituents.

About cozbycpa

Heather L. Cozby is a CPA on the South Shore and Cape Cod. The managing partner of Cozby & Company, LLC, Heather has the resources and experience necessary to provide quality professional services on a timely basis and at a reasonable cost. She specializes in tax planning & preparation; audit, review & compilation services; management advisory services; bookkeeping; and accounting. Her unique niche is in working with homeowners’ associations and condominium trusts, advising with rental real estate, and providing outsourced financial consulting for mid-sized companies. She is more entrepreneurial than most accountants, and offers the best of both worlds - providing the services of a larger firm while retaining the ability to connect with her clients on a personal level.
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